OVERVIEW
NEW WORDS
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Nouns.
- adjoining room (plural: rooms) a hotel room that shares a wall with another hotel room.
- airport shuttle (plural: shuttles) a bus used to transport people to and from, or within airports.
- banquet room (plural: rooms) a room in a hotel where large formal meals for many people can be held.
- bed and breakfast a small lodging establishment that offers overnight accommodation and breakfast. Bed and breakfasts are often private family homes.
- bellboy (plural: bellboys)/ bellhop (plural: bellhops)/porter (plural: porters) a person who is employed, especially by a hotel, to carry guests’ luggage and run errands.
- boutique hotel (plural: hotels) a type of hotel that feels small, intimate, and quaint. It typically has less than 100 rooms and offers guests an ultra-personal service.
- business center (plural: centers) a room in a hotel with facilities such as computers and a fax machine, that allows guests to work while they are staying at the hotel. The hotel’s business center offers a wide range of services for the corporate traveler.
- cancellation policy (plural: policies) Hotel cancellation policies offer hotel guests the opportunity to cancel their booking up until a certain amount of days before check-in. Once this date has passed, the hotel might charge the guest a set cancellation fee, a percentage of the booking, or the full amount.
- complimentary breakfast (plural: breakfasts) a breakfast that is free of charge during your stay at a hotel.
- concierge (plural: concierges) a staff member of a hotel who assists guests or residents, as by handling the storage of luggage, taking and delivering messages, and making reservations for tours.
- conference (plural: conferences) a a meeting for consultation, exchange of information, or discussion, especially one with a formal agenda.
- connecting room (plural: rooms) two rooms that are connected by a locked adjoining door that can be opened by you and your fellow guests during your stay.
- continental breakfast (plural: breakfasts) a light breakfast in a hotel that often includes baked goods, jam, fruit, and coffee.
- convention (plural: conventions) an assembly, especially a meeting of representatives of some profession, society, religious oe political organization.
- damage charge (plural: charges) charges due to damage to hotel property, whether accidental or wilful.
- deposit (plural: deposits) A hotel deposit is a monetary amount held by the hotel to secure a room booking, and to cover potential incidental costs during a guest’s stay.
- double bed (plural: beds) a bed wide enough for two people to sleep in.
- double room (plural: rooms) a hotel room with a double bed that can accommodate two people.
- fitness center (plural: centers) a large room, usually containing special equipment, where people go to do physical exercise and get fit.
- folding bed/cot (plural: beds/ cots) a bed attached to a metal frame that can fold in.
- front desk (plural: desks) the reception area near the hotel entrance, where guests can check in, check out, get information, and request various services.
- full breakfast (plural: breakfasts) a substantial cooked breakfast with eggs, breakfast meats such as bacon or sausage, potatoes or hashbrowns, pancakes or waffles, toast, and coffee.
- guest (plural: guests) a person who patronizes a hotel, restaurant, etc., for what it provides.
- guest relations staff a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations.
- hostel (plural: hostels) an inexpensive lodging place for young people; an inn.
- hotel (plural: hotels) an establishment that provides lodging and usually meals and other services for travelers and other paying guests.
- hotel chain (plural: chains) a property that’s part of a group of hotels operated by the same company or owner.
- housekeeping staff who clean, organize and maintain guest rooms and other public areas of a hotel.
- ice machine (plural: machines) Hotel ice dispensers are large enough so guests can fill buckets of ice for their room.
- inn (plural: inns) a public lodging house serving food and drink to travelers; a hotel.
- late check-out fee (plural: fees) a surcharge added to your nightly rate to cover the cost of a guest staying past the check-out time in your accommodation.
- linen sheets, towels, tablecloths, napkins, and related products originally made of linen.
- key card (plural: cards)/pass card (plural: cards) a small plastic card which you can use instead of a key to open a door.
- king-size bed (plural: beds) usually the largest bed you can find in a hotel.
- lobby (plural: lobbies) a large open area inside and near the entrance of a public building such as a hotel.
- maid (plural: maids) housekeepers who perform cleaning duties.
- minibar (plural: minibars) a small fridge containing alcoholic drinks.
- motel (plural: motels) a establishment that provides lodging for motorists in rooms usually having direct access to an open parking area.
- pass key (plural: keys) generally issued to Deputy Housekeeper /Assistant Housekeeper. This key allows access to all the room in all the floors of a hotel which is not double locked.
- queen-size bed (plural: beds) A queen-sized bed is larger than a double bed, but smaller than a king-sized bed.
- resort (plural: resorts) a place that is frequented for holidays or recreation or for a particular purpose.
- reservation (plural: reservations) n arrangement by which accommodations or other services are secured in advance, as in a hotel or restaurant or on an airplane.
- room service is the service in a hotel providing meals, drinks, etc, in guests’ rooms.
- safe (plural: safes) With an Electronic digital hotel safe (Battery operated), guests must enter a code of their choosing in order to lock the safe and this same code must be used again to open the safe again.
- single room (plural: rooms) a room intended for one person to stay in.
- suite (plural: suites) the largest style of hotel room available in most hotels. Suites usually offer multiple separated spaces: Bathroom, kitchen, bedroom, living area.
- spa (plural: spas) often located on the grounds or a hotel or resort and offering services such as massages, manicures, pedicures, and facials.
- triple room (plural: rooms) a room that has three separate single beds and can be occupied by three guests.
- twin beds two single beds in one bedroom.
- twin room (plural: rooms) a hotel room with two single beds that can accommodate two people.
- turn down service the preparation of a room for a guest to sleep in by slightly turning back the comforter on the bed, turning down the lights.
- vacancy (plural: vacancies) available rooms; rooms that are unoccupied.
- valet parking a service that operates at places such as hotels and restaurants, in which customers’ cars are parked by an attendant.
- vending machine (plural: machines) a machine to sell snacks and beverages for the customer.
- wake up call (plural: calls) a telephone call that you can arrange at a hotel to make sure that you wake up at a particular time.
- wedding party (plural: parties) the entire group of people who participate in the wedding, like the bride and groom, bridesmaids, groomsmen, the parents and friends.
Verbs.
- to check-in the process of registering guests arriving at a hotel. It usually takes place at hotel reception.
- to check-out the action or an instance of leaving your room and paying the bill in a hotel, motel, etc., after you are finished staying there.
Adjectives.
- occupied in use and not available for anyone else.
- vacant not occupied.
Expressions
- to book a room an arrangement you make to have a hotel room at a particular time in the future.
- to make a reservation arranging for something such as a room in a hotel, a table in a restaurant, a theater ticket, or a seat on a flight or train to be kept for you.
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