The 25 lessons in our future online course at the intermediate level will cover:
At the Office
- introductions
- small talk
- office organization, roles and responsibilities
- planning a meeting
- presentations
- teamwork
- morale and employee retention
- job descriptions and career planning
- work routines
- financial budgeting and statements
- performance reviews
- video conferencing
- product cycle
Business Correspondence and Reporting
- business letters
- business plans
- emails
- annual reports
- marketing and advertising
- social media and networking
- product manuals
- proposals
Communications with Customers
- traveling for business
- return policies
- telephone orders
- online shopping
Corporate Challenges
- innovation, research and development
- alliances, mergers and acquisitions
- cybersecurity
- green solutions
- financing and public offerings
